Terms & Conditions
These Terms & Conditions explain the rules that apply when you use the Digi Global Services website or engage our digital, marketing, development, and technology services.
Introduction
These Terms & Conditions ("Terms") govern your use of the Digi Global Services website and, where applicable, your engagement with Digi Global Services for digital marketing, SEO, web development, e-commerce, application development, branding, advertising, consulting, and related technology services.
In these Terms, "Digi Global Services", "DGS", "we", "our", or "us" refers to Digi Global Services. "You", "your", "client", or "customer" refers to the person or business using our website or engaging our services.
By using this website or engaging our services, you agree to these Terms. If you do not agree with these Terms, please do not use the website or our services.
Website Use
You may use this website for lawful purposes and in accordance with these Terms.
You must not use the website to interfere with its operation, attempt unauthorized access, introduce malicious code, misuse forms or communication systems, scrape restricted information, or engage in activity that may harm the website, our systems, or other users.
Information provided through this website should not be treated as professional, legal, financial, investment, or other regulated advice unless expressly stated otherwise in a separate written agreement.
Our Services
Digi Global Services provides services that may include SEO, digital marketing, paid advertising, social media marketing, content marketing, web design and development, e-commerce solutions, mobile application development, analytics, conversion optimization, branding, consulting, and related technology services.
The exact services, deliverables, timelines, responsibilities, fees, and project conditions will depend on the proposal, quotation, statement of work, purchase order, or other written agreement applicable to the project.
We may modify, improve, add, or discontinue individual services where reasonably necessary for our business operations or service delivery.
Enquiries & Quotations
Information displayed on our website is provided for general information and does not automatically create a binding service agreement.
Quotations and proposals may be based on the information available to us at the time they are prepared. A quotation may be subject to revision if project requirements, scope, technical requirements, third-party costs, or other relevant circumstances change.
A project will normally begin after the required approval, documentation, payment, and other agreed onboarding requirements have been completed.
Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information, materials, credentials, approvals, feedback, and other inputs reasonably required for the project.
Delays in providing required information, approvals, content, access, or feedback may affect project timelines and delivery dates.
Clients must ensure that materials supplied to us, including text, images, logos, videos, software, documents, and other content, are legally authorized for use.
Payments & Project Fees
Service fees, payment schedules, taxes, recurring charges, deposits, milestones, and other commercial terms will be specified in the applicable quotation, proposal, invoice, or written agreement.
Unless otherwise agreed in writing, work may be dependent on receipt of the required advance or milestone payment.
Third-party costs such as hosting, domains, software licences, advertising spend, paid plugins, APIs, subscriptions, stock assets, platform charges, and other external services may be charged separately where applicable.
Taxes, including applicable GST or other statutory charges, may be added where required by law.
Project Scope & Changes
Work will be performed according to the agreed project scope and deliverables.
Requests outside the agreed scope may require additional time, fees, resources, or a revised delivery schedule.
Changes requested after approval of designs, development stages, content, campaigns, or other deliverables may be treated as additional work where they materially alter the agreed scope.
Intellectual Property
Digi Global Services retains ownership of its pre- existing materials, internal tools, frameworks, processes, reusable components, templates, methodologies, know-how, and other materials developed independently of a specific client project.
Ownership or usage rights for project-specific deliverables will depend on the applicable proposal, agreement, payment status, and the nature of the deliverable.
Third-party software, fonts, images, plugins, APIs, libraries, platforms, and other licensed materials remain subject to their respective licence terms.
Third-Party Services & Platforms
Digital projects may depend on third-party platforms and services such as Google, Meta, hosting providers, domain registrars, payment gateways, APIs, advertising platforms, analytics tools, communication services, software providers, and other technology partners.
Digi Global Services does not control the availability, policies, pricing, functionality, algorithms, approval processes, or technical changes of third-party platforms.
Changes, restrictions, outages, account suspensions, policy decisions, algorithm changes, or service interruptions by third-party platforms may affect project performance or delivery.
Website & Service Availability
We aim to keep our website and services available and functioning properly, but continuous or uninterrupted availability cannot be guaranteed.
Temporary interruptions may occur because of maintenance, hosting issues, software updates, technical failures, security incidents, third-party outages, or circumstances beyond our reasonable control.
Prohibited Use
You must not use our website, services, systems, or communication channels for unlawful, fraudulent, abusive, deceptive, malicious, or unauthorized activities.
- Attempting unauthorized access to our systems or accounts.
- Introducing malware, malicious code, or harmful software.
- Misusing forms, APIs, communication systems, or website functionality.
- Using our services to facilitate unlawful activity.
- Infringing the rights of another person or organization.
Limitation of Liability
To the extent permitted by applicable law, Digi Global Services will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or services.
Digital marketing, SEO, advertising, development, and technology services involve external factors and cannot guarantee a particular ranking, traffic level, lead volume, revenue amount, conversion rate, or business outcome unless expressly agreed in writing.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Digi Global Services, its team, contractors, and service providers harmless from claims, losses, liabilities, or expenses arising from your unlawful use of our website or services, violation of these Terms, or infringement of third-party rights through materials or instructions supplied by you.
Confidentiality
During a project, either party may share information that is confidential or commercially sensitive. Reasonable care should be taken to protect such information and use it only for the purposes for which it was provided.
Confidentiality obligations may be further defined in a separate confidentiality agreement, NDA, proposal, contract, or statement of work.
Termination
A project or service arrangement may be terminated according to the terms of the applicable agreement, proposal, or statement of work.
Outstanding fees for work already completed, committed resources, approved third-party expenses, or other amounts due before termination may remain payable according to the applicable agreement.
Certain provisions, including intellectual property, confidentiality, payment obligations, limitations of liability, and dispute-related provisions, may continue after termination where applicable.
External Links
Our website may contain links to external websites, platforms, or resources. These links are provided for convenience and do not mean that Digi Global Services controls or endorses the privacy practices, content, security, or availability of those third-party websites.
Governing Law & Jurisdiction
These Terms will be governed by the laws applicable in India, subject to the terms of any specific written agreement between Digi Global Services and a client.
Any dispute will be handled in accordance with the applicable laws and jurisdiction specified in the relevant agreement or, where no specific agreement applies, by a court of competent jurisdiction.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, website, technology, business practices, or applicable legal requirements.
Updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the website after an update may be subject to the revised Terms.
Need Clarification?
If you have questions about these Terms & Conditions, our services, or a project agreement, please contact Digi Global Services using the official contact details below.