Privacy Policy
This Privacy Policy explains how Digi Global Services collects, uses, protects, and manages personal information when you use our website or contact us about our services.
Introduction
Digi Global Services ("Digi Global Services", "DGS", "we", "our", or "us") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect through our website, how we use that information, when it may be shared, and the choices available to you.
By using our website or submitting information through our contact forms, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain consent or rely on another lawful basis before processing personal data.
Information We Collect
Depending on how you interact with our website, we may collect information that you choose to provide and certain technical information generated through your use of the website.
Information You Provide
This may include your name, phone number, email address, company name, service requirement, project details, and any other information you choose to include when contacting us.
Technical Information
Our website may automatically receive limited technical information such as browser type, device information, IP address, approximate location, referring pages, pages viewed, and website usage information, depending on the technologies and analytics services enabled on the website.
Communication Information
If you contact us by email, phone, WhatsApp, or another communication channel, we may retain relevant communication details so that we can respond to your request and manage the relationship.
How We Use Your Information
We may use the information we collect for purposes such as:
- Responding to enquiries and consultation requests.
- Understanding your project or service requirements.
- Providing information about our services.
- Preparing proposals, quotations, or project discussions.
- Improving our website, content, and user experience.
- Measuring website and marketing performance.
- Maintaining records related to business communications.
- Preventing misuse, fraud, spam, or security incidents.
- Meeting applicable legal and regulatory requirements.
We aim to collect and use only information that is reasonably relevant to the purpose for which it is processed.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to maintain website functionality, understand visitor behaviour, remember preferences, and measure the performance of our website or marketing activities.
Depending on the tools enabled on the website, these technologies may be provided by us or by third-party analytics and advertising platforms.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where consent is legally required for non-essential cookies or tracking technologies, appropriate consent mechanisms should be provided.
When We Share Information
We do not treat your personal information as something to be sold to third parties.
Information may be shared with service providers or technology partners when reasonably necessary to operate our website, communicate with you, provide requested services, process business operations, or maintain security.
We may also disclose information where required by applicable law, legal process, regulatory authorities, or where reasonably necessary to protect our rights, users, systems, or property.
Third-Party Services
Digi Global Services may use third-party services for functions such as website hosting, analytics, advertising, communication, security, payment processing, or other business requirements.
These providers may process information according to their own privacy policies and contractual obligations. Where applicable, we encourage users to review the privacy practices of the relevant third-party service.
The specific third-party services used on the website may change as our website, marketing systems, and business operations develop.
Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Security measures may include access controls, authentication procedures, secure hosting practices, system monitoring, and other technical or organizational safeguards appropriate to the nature of the information.
However, no website, transmission method, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, to maintain legitimate business records, resolve disputes, comply with legal obligations, or protect our rights.
The exact retention period may vary depending on the type of information, the purpose of processing, and applicable legal or business requirements.
Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including the ability to request information about how your data is handled and to request correction or deletion where applicable.
Where processing is based on consent, you may also have the right to withdraw that consent, subject to legal and operational limitations.
To make a privacy-related request, please contact us using the details provided at the end of this policy.
Children's Privacy
Our website and services are primarily intended for businesses, professionals, and general users. We do not knowingly seek to collect personal information from children except where permitted and appropriately authorized under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.
External Links
Our website may contain links to third-party websites, platforms, or services. Digi Global Services is not responsible for the privacy practices or content of websites that we do not control.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Have a Question About Your Data?
If you have questions about this Privacy Policy or want to make a privacy-related request, contact Digi Global Services using the official contact details below.